The United Nations Office of Disaster Risk Reduction describes surprise as the new normal.  What this means is that while modeling and metrics are still very important, we cannot assume that historical records are reliable indicators for future impacts. We are also seeing an increase in frequency and severity of events. This is resulting in situations where events impact a population while they are still recovering from or responding to a different event. As demonstrated by the current COVID-19 pandemic, in which we are all dealing with its impact plus other hazards, such as earthquakes and flooding.

In this webinar, you will discover ways in which you and your company/organization can prepare for this new landscape that allows emergency managers, policy makers, governments, and communities to manage this emergent challenge. The webinar will explore concepts of surge capacity, the role standardization can play in collaboration, virtual teams, and the importance of empathetic and clear communication both in person and using virtual platforms.