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FEATURED NEWS: The lost art of customer service
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 News 
 

Potlotek First Nation to get new water system to fix dirty, discoloured water

The small Cape Breton First Nation of Potlotek will receive a new, multimillion-dollar water system, according to the regional director general for Indigenous and Northern Affairs Canada for the Atlantic provinces. CBC News reports. >> Read full article

Ground water textbook goes online

A University of Calgary project has acquired permission to digitize a highly cited but out-of-print textbook, Groundwater, and make it available online and free. Now the creation of an updated web version of the textbook is underway, UToday reports. >> Read full article

Motion not to renew Nestle water-taking permit to advance

About 150 people took part in a rally in Guelph, Ont., where city council agreed to move forward with an amended version of a motion to ask the province not to renew NestlĂ©'s permit to take water in Aberfoyle. CBC News reports. >> Read full article

 Featured News 
 
Feature News

The lost art of customer service

Bad customer service is the bane of Russ Dantu’s existence. The motivational speaker shared tips on improving customer service at the last BCGWA conference and trade show. In the Fall issue of Ground Water Canada, he expands on his key principle of great customer service: DWYSYWD. >> Learn More…

 
 Event Calendar 
 

First Nations Water Summit and Symposium

Oct. 17-19, 2016
Location: Niagara Falls, Ont. >> More Info

CIPHEX West

Nov. 2-3, 2016
Location: Vancouver, B.C. >> More Info

Groundwater Week

Dec. 5-9, 2016
Location: Las Vegas >> More Info

Welding Fundamentals for Well Technicians

January 5, 2017
Location: Fleming College, Lindsay, Ontario >> More Info