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What investments are manufacturers making to manage and understand the ever-increasing, all-important data associated with their ecosystem of customers and partners? Find that answer and more in “The Future of Customer Experience in Manufacturing.”
The Harvard Business Review explores the ways in which the COVID-19 pandemic catapulted the manufacturing industry into the future – driving an overnight evolution toward digital transformation and customer-centric thinking. With nearly 60% of manufacturers investing in greater data integration capabilities over the next two years, it’s clear the change is here to stay.
Download this paper now to get the insights you need to keep pace with the rapidly shifting manufacturing landscape.
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